Our legalese is straightforward. It is simply designed to give you peace of mind and helps you resist the temptation to have someone else try to repair your Technalogix product.
Technalogix Ltd. products have been completely tested and found to meet specifications and be in proper operating condition. They are warranted to be free from defects in materials and workmanship for a period of two years from the date of shipment. If the system becomes damaged in shipment and there are obvious signs of damage to the outside of the packaging, notify your courier immediately before that courier walks out the door.
Technalogix Ltd. will not be liable for damages of whatever nature arising out of or in connection with the equipment or its use thereof. Technalogix does not assume responsibility for injury or damage resulting from the practices of untrained or unqualified personnel in the handling of this equipment. Warranty void if warranty seals are broken without authorization.
Technalogix Ltd. warranty does not include:
Misuse, neglect or accident.
Incorrect wiring and /or improper installation.
Unauthorized repairs, modifications or use in violation of instructions issued by Technalogix.
Incidental or consequential damages as a result of any defect.
Reshipment cost or insurance of the unit or replacement units or parts.
Acts of God.
Technalogix agrees, at our option, to remedy warranted defects or furnish a new part in exchange for any part of a unit which, under normal installation, use and service, becomes defective. The user will pay for transportation costs to and from the repair center.
To claim your rights under this warranty:
Contact Technalogix and describe the problem in as much detail as possible. See troubleshooting section in the manual. If a solution cannot be found at this time, it may be determined that the unit will have to be returned to Technalogix for repair, once a Return Materials Authorization (RMA) number is provided. Please go to the service page to download the RMA form.
Package equipment carefully for prepaid shipment to Technalogix. Include a written description of the problem experienced, a copy of the original invoice establishing warranty status, and the RMA. If unit is under warranty Technalogix will pay one way freight.
Technalogix reserves the right to make revisions in current production of the equipment and assumes no obligation to incorporate these changes in earlier models.
Shipping Address:
Technalogix Ltd.
ATTN: RMA#_________
#4, 8021 Edgar Industrial Place
Red Deer, Alberta, Canada
T4P 3R3
Ph: 403.347.5400
Made in Canada, returned for repairs
As an added value Technalogix will do your customs paperwork for you if requested.